Enter your voucher code (without spaces) where prompted at the top left of screen. Alternatively, choose the music you would like and select checkout when you are ready. When you get to the Order Summary page, you'll be prompted to enter either Credit Card details or your voucher number.

An internet broadband connected PC or Mac with a current web browser is all that is required. You may also require the Adobe Flash player. If this free plug-in is not already installed in your browser you will be prompted to install it. Follow the simple instructions in order to do so.

All downloads are provided as MP3 files. These files do not have any DRM which means you are not restricted on what device you can play your music. All MP3s are high quality 256kps or 320kps files.

Given the digital nature of the download, purchases are non-refundable - please choose carefully.

At the end of your purchase you will be able to click directly through to download your music. In case you are unable to download at this time, you will also be sent a confirmation email with your download link - you can use this link for 30 days to access your downloads. If you cannot locate this email, check any SPAM folders you may have - the email will be sent from support@colesmusic.com.au

The downloads may have expired - that is they are over 30 days old. Downloads are only available for access for 30 days from the date or transaction. If this is not the case, please contact support@colesmusic.com.au for assistance.

You can download all your tracks at once using our multi-track downloader, or one at a time if you do not wish to install the downloader.

After making a purchase, you will link through to a download page. You will see the multi-downloader option here, if you do not have the application installed just click and follow the prompts. The installation typically takes about 1 minute to download and install.

If you are using the multi downloader, you can choose to add the downloads to your iTunes Music Library as soon as they are downloaded

If using the single downloader, download the file(s) to a location on your hard drive such as a My Music or Music Downloads folder. Don't change the name, iTunes will get all the correct details from the information embedded within the file. If you are downloading multiple files or an album we would recommend creating a new folder for these downloads.

In iTunes you have 2 options;

• Go To Music (Under Library) and then just drag the downloaded file(s) directly in with the other tracks. Or
• Under the File menu, select add File To Library (or add Folder To Library). Then select your downloaded file (or Folder) and the track(s) will be imported into iTunes.

After either of these methods just sync your iPod, artwork and track details will all be shown.

Email our support staff at support@colesmusic.com.au with a description of the problem and we will get back to you.

These tracks contain explicit content and can only be previewed, purchased or gifted if the account settings allow it. The account-holder can modify this setting via the My Account area.